privacy policy

This Privacy Policy describes how Onyx protects and makes use of the information you give the company when you use this website. Your privacy is important to us, and so is being clear about how we collect, use, and share information about you. If you are asked to provide information when using this website, it will only be used in the ways described in this Privacy Policy.

Please read this information carefully. We reserve the right to change this Privacy Policy on the Website at any time without notice. By using our services, you consent to these terms, whether or not you have read it.


We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What Data We Gather

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Address
  • Information in relation to special offers
  • Website usage data

How We Use This Data

Collecting this data helps us understand what you are looking for, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional materials about products, services, offers and other things we think might be relevant to you

Controlling Information About You

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulations 2016.

Use of cookies

We may use the standard ‘cookies’ feature of major web browsers. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on the website and some features may not work as intended.

With your consent

We may publish testimonials or featured customer stories to promote the services/programmes, with your permission. With your consent, we may publish your name.

We may contact you to ask your permission to publish ‘before and after’ photos. We will always do this in writing, and if we get your express written approval, you grant us the right to publish those photos, share them with the public and use them for marketing/commercial purposes.

Your rights

You have the right to withdraw your consent at any time, to correct any information that we hold about you, to ask us to delete the information that we hold on you. You may also unsubscribe to our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications.